Terms & Conditions


This website is controlled by Mr Trotter Ltd.

Registered in England – 07761898.

VAT no - 123519141

This site is registered in the UK and follows all laws and regulations of the UK. The site can be accessed by visitors from other countries where laws may differ from those of the UK. By accessing the site both you and we agree that the laws of England and Wales shall apply to all matters arising from or relating to the use and contents of this site. 


Privacy Policy

We are committed to protecting your personal data and confirm that information provided by you is solely for the use of Mr Trotter Ltd and any business you have with us i.e. fulfilling an order, answering queries, notifying you of future promotions and direct marketing.  Any confidential personal data you supply is secure and will not be disclosed to a third party. We suggest you visit this site regularly to check for promotions and updates.  Please contact us if you have any questions regarding your privacy, we are always happy to help. 


Terms and Conditions


By agreeing to the following terms and conditions you are agreeing to the rules applied to this site.

Quality Pledge

Mr Trotter Ltd is passionate about producing quality British products and take great steps to ensure we always supply the very best. Mr Trotter Ltd guarantees that the products you receive will have been through our quality control process. However, we would welcome your feedback and constructive comments. We would encourage you to either leave a review by a product or email us at contact@mrtrotter.com.


We aim to dispatch your order within 3 days of receipt of payment (excluding bank holidays) Goods are delivered to the address provided by you via a third party goods carrier (UK mainland only) and we aim for delivery to you within 7 days of payment.  All prices include delivery in the UK mainland, for purchases outside of the UK please contact us on 01889 583025 or contact@mrtrotter.com

Returns & Refunds

We hope that you are entirely satisfied with any purchase you make from us however, if the product is not acceptable please return it stating where you made your purchase and your reasons within 7 days of receipt to the contact address below.


Should you have reason to be dissatisfied with our products or service in any way please contact us immediately and we will do our best to resolve your query as quickly as possible.

Health & Safety

Our products may contain wheat, soya and gluten and are only suitable for people with healthy teeth.


The information on this site has been included in good faith but is for general informational purposes only. It should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy or completeness. We reserve the right to make any changes and corrections to this site as and when we consider it appropriate and without notice. 

Copyright / Trademarks

All rights reserved. All copyright and other intellectual property rights in all text and other materials on this site are owned by Mr Trotter Ltd. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks displayed on this site are either owned or used under licence by Mr Trotter Ltd. The unauthorised use of any trade mark on this site is strictly prohibited.