Delivery Information

Quality Pledge

Mr Trotter Ltd is passionate about producing quality British products and take great steps to ensure we always supply the very best. Mr Trotter Ltd guarantees that the products you receive will have been through our quality control process. However, we would welcome your feedback and constructive comments. We would encourage you to either leave a review by a product or email us at


We aim to dispatch your order within 3 days of receipt of payment (excluding bank holidays) Goods are delivered to the address provided by you via a third party goods carrier (UK mainland only) and we aim for delivery to you within 7 days of payment.  All prices include delivery in the UK mainland, for purchases outside of the UK please contact us on 01889 583025 or

Returns & Refunds

We hope that you are entirely satisfied with any purchase you make from us however, if the product is not acceptable please return it stating where you made your purchase and your reasons within 7 days of receipt to the contact address below.


Should you have reason to be dissatisfied with our products or service in any way please contact us immediately and we will do our best to resolve your query as quickly as possible.